3.3 Build 7
Yes, SoftCom was originally created with this thought in mind. However, you do not have to use the Command Center in the conventional.
No, The Command Center can be customized to fit your needs. You do not have to use the buttons in the traditional light system way if you do not want to.
No. SoftCom is not sold on a per workstation basis. You can install SoftCom on all workstations. SoftCom is sold on a per site basis.
Yes. There is a Reset button on the Command Center. When pressed it will bring all buttons back to the up (off) state.
Yes. We do not disable any features in the trail version. The trial version expires in 30 days from the date it was installed.
No. Since the trial version is fully functional all you need to do is enter an activation code that registers SoftCom in your name.
Yes. You can assign unique names to each station or use the default station names that install with the product.
We designed the SoftCom installation process to be as simple as possible. This process has two phases: 1 - The SoftCom Server Installation and 2 - the Workstation Installation. Step-by-step instructions can be found on our website.
Yes. SoftCom was designed to be a "true" 32-bit application. You need to make sure each computer has the latest service pack installed for the above operating systems.
Please review the System Requirements.
Yes, SoftCom "Quick View" option. This option will allow you to see and use the buttons and text messaging anywhere on your monitor.
Yes. There is a To button on the Quick View that allows you to activate the message sending dialog box without having to use the Command Center.
Yes. The Quick View has a TM (text message) button that flashes when a text message has arrived at the station.
Yes. The Quick View has a P (priority) button that can be used without having to activate the Command Center.
Yes. The SoftCom has the option to display an icon within the Sys Tray area. You can do a left click on the icon to bring up the command center OR do a right click on it to bring up a menu of functions to operate the command center.
Yes, the colors can be changed to fit your viewing preferences and the modifications are workstation specific.
Yes. You can scale the Quick View size.
Yes. The Quick View is fully functional. You can depress buttons, change button label text, send text messages, reset the Command Center, send a priority message, and you can even hover the mouse pointer over a text label to see the long description of the button.
Yes. The background color can be changed on the Quick View.
Yes. There is an R (reset) button on the Quick View that allows you to bring all the buttons back to the up (off) state.
Yes. SoftCom can integrate or work along side any Windows application. Based on the integration capabilities of your PMP, SoftCom can automatically receive commands to depress the SoftCom buttons.
Yes. You can add one or many text labels to the light buttons. If you add more than one then you can change the button labels on the fly by simply doing a right click on the button to access the multiple text labels.
Yes. You can add a long description for each short text label as described above.
Yes, you can copy one buttons properties to a combination of buttons or all buttons.
Yes. You setup the Command Center buttons to operate single buttons or multiple buttons. You can even have one “F” key setup to operate several buttons at the same time.
Yes, if the button is placed in the down or flashing state then the Command Center can auto popup. This is a workstation specific feature. Therefore, each workstation can be setup to use this feature or not.
Yes, when a new text message arrives the Command Center can auto popup. This is a workstation specific feature. Therefore, each workstation can be setup to use this feature or not.
Yes. This feature allows the SoftCom Command Center to popup on your screen but allows you to continue typing in your current application.
Yes, you can setup any station to monitor another stations messages. This is helpful you have a roving staff member. The roving staff member now only has to manage one inbox and not multiple inboxes.
Yes, there is a complete online help system that is an exact copy of the Users Guide.
Yes. There is NO purchase penalty. Just pay the difference before your version and the version you want to upgrade to.
Yes. The priority button can be modified with the text message of your choice and the buttons that get depressed in the down or flashing states.
Yes, the priority button will broadcast a user defined set of buttons and a text message to all workstations.
Yes. Via the Setup button on the Command Center you can change how that particular Command Center will behave.
Yes. There are many sound options to choose from. Some sounds are system wide and some sounds are workstation specific.
Yes. You can add sounds to each button. You can even add different sounds to each button state. Down and Flash and when a text label changes on the button.
Yes, sound files are installed with SoftCom or you can record your own WAV files using any 3rd party recording application and assign the file or files to SoftCom.
Yes. The receiving station can play a sound based on who the messages is from and/or who the messages is to. The feature is helpful to those offices that have a need to ONLY look at the screen based on what tone is heard. The option is setup within the SoftCom Administration program.
Yes. You can preview/hear the sound file before implementing it.
Yes, simply clicking the Setup button on the Command Center can change the font size so you can see the text message from across the room or operatory.
Yes, there is a delete all feature.
Yes. You can have a button on the Command Center setup to send a pre-defined text message to an individual station or a group distribution list.
Yes, there is a reply button on the Command Center text message area.
Yes. You can create Group Distribution lists. This feature is very useful when you find yourself sending text message to the same set of workstations over and over again.
Yes. The Command Center text message area has VCR/Radio style buttons that allow you to easily move between messages.
Yes. There is an option that allows you customize when to auto delete all text messages. For example, at the end or the start of each working day SoftCom can auto delete any text messages that were left over from the previous day.
Yes. This is useful when you are a heavy user of the text message feature and are looking for hands off functionality to be notified of any new text messages.
Yes. There is an option when sending a text message that you can select that will send the sending station a confirmation message indicating that the receiver has read the text message.
Yes. This information is stamped on each text message.
Yes. Even though the text message area already shows a From field this feature allows you to have the from field automatically appear within the text message. This is useful when you have increased the font size for the text message so that you can easily see the text message from across the room.
Yes. There is an option when sending a text message that allows you to mark the message as private. When marked as private the body of text message does not appear. The receiving station must then click a “see private message” button. This is useful when you have a patient in the chair without having a staff member present.
Yes. There is a message count stat area on the Command Center. These stats indicate how many unread and read messages there are on this station. The stats also indicate messages that require confirmation and/or are private.
Yes. There is a “View other stations text messages” feature.
Yes. Version 3.3 Build 5 and above now has a “Logged in as” field on the Command Center. The employee needs to change this field to “THEIR” station or inbox name to have the ability to check “THEIR” text messages.
Yes. There is a “View other stations text messages” feature that will allow you do accomplish this.